will businesses that have take then time, effort and investment to understand the infrastructure of our sales and
use tax system in this country be the winners?
Home Depot has survived in the Internet age by showing customers the basics of to do it yourself projects? Best Buy has survived by having really knowledgeable sales people who can show you how to effectively use all those features that you know are present on TV’s and Appliances but you have no idea how to effectively use. And competitive brick and mortar companies have learned how to effectively integrate online sales into their overall marketing strategy.
As in any other aspect of business, will those companies, online or brick and mortar, who best understand and meet the needs of their customers be the winners in the end?