When senior leaders are involved in the change process, what is the message that is sent to the
This is all I found. See below.
Enlist Others: Kouzes and Posner in their research on Exemplary Leadership (articulated in their book, The Leadership Challenge), interviewed hundreds of leaders. They identified that exemplary leaders did 5 things: The first of those five is Model the Way. In their nearly 30 years of work with leaders, what they have found that leaders who model the way (walk their talk) are the ones that are considered exemplary leaders. While enlisting others involves communication, nothing communicates louder than the actions of leaders and the guiding coalition. If you say one thing and do another, you will lose the trust of the followers and infuse a hole in the change process that may not be able to be repaired.