QUESTION 25Project management can be defined as a narrowly focused project with a small

Question

QUESTION 25

  1. Project management can be defined as a narrowly focused project with a small,

taskoriented team to a much broader, organization-wide philosophy that is reflected in organizational cuure, behavior, and structure.

  • True
  • False
  • 2 points

    QUESTION 26

    1. The change manager’s task is to help people understand that chaos is an unnecessary and abnormal part of change
    2. True
    3. False

    2 points

    QUESTION 27

    1. The forming stage of project team development in which team members tend to be very polite as they get to know one another is also called _____.
    2. cautious affiliation
    3. competitiveness
    4. harmonious cohesiveness
    5. collaborative teamwork

    2 points

    QUESTION 28

    1. The process for ensuring qualifications for medical staff members in heahcare organizations is known as peer review
    2. True
    3. False

    2 points

    QUESTION 29

    1. The stage of project team development in which conflicts emerge is called _____.
    2. cautious affiliation
    3. competitiveness
    4. harmonious cohesiveness
    5. collaborative teamwork

    2 points

    QUESTION 30

    1. The stage of project team development in which team members learn to communicate and collaborate is called _____.
    2. cautious affiliation
    3. competitiveness
    4. harmonious cohesiveness
    5. collaborative teamwork

    2 points

    QUESTION 31

    1. The term used to describe when information that is shielded and cannot be introduced at a trial to support a patient’s malpractice action against a hospital or physician is _____.
    2. causation
    3. negligence
    4. discoverable
    5. due care

    2 points

    QUESTION 32

    1. The three phases of change are not clear-cut steps. Rather, they overlap one another.
    2. True
    3. False

    2 points

    QUESTION 33

    1. This phase in the project life cycle begins with the determination that there is a gap between organization performance and expected outcomes:
    2. initiation
    3. planning
    4. execution
    5. closure

    2 points

    QUESTION 34

    1. This phase in the project life cycle is where installation of equipment or construction begins, and any policy or procedure manuals should be prepared for distribution:
    2. initiation
    3. planning
    4. execution
    5. closure

    2 points

    QUESTION 35

    1. This phase in the project life cycle is where the project shifts to become an integrated part of organizational operations:
    2. initiation
    3. planning
    4. execution
    5. closure

    2 points

    QUESTION 36

    1. This planning technique provides a structure that requires the project team to identify the order and projected duration of activities needed to complete a project:
    2. Gantt chart
    3. PERT chart
    4. flowchart
    5. pie chart

    2 points

    QUESTION 37

    1. This stage in the PI process cycle provides positive closure for the team members and is a time to celebrate successes and recognize team member contributions and accomplishments:
    2. initiation
    3. planning
    4. execution
    5. adjourning

    2 points

    QUESTION 38

    1. What are the two issues that are the touchstone of ethical research?

    2 points

    QUESTION 39

    1. What do heahcare organizations need to do in order to support employees during the transitional phase of change? What are some consequences for the organization if this type of support is not provided?

    2 points

    QUESTION 40

    1. Which of the following is NOT a reason that communication is an important part of change in a PI process?
    2. if people do not understand the change, they have difficuy accepting it
    3. if they are not told how the change will affect them, they will assume the worst
    4. communication does little to effectively manage change
    5. if they are not sure what the change will entail, they will come to their own conclusions

    2 points

    QUESTION 41

    1. Which of the following may be considered an adverse event with negative clinical outcomes, but not necessarily the resu of clinical error?
    2. foreign body left during surgery
    3. intentional overdose of medication
    4. postoperative wound infection
    5. wrong site surgery

    2 points

    QUESTION 42

    1. Why is change management an important aspect of performance improvement?

    2 points

    QUESTION 43

    1. Which of the following situations represent a sentinel event according to Joint Commission standards?
    2. Hemolytic transfusion reaction
    3. Transfer of unstable patient to another facility
    4. Patient complaint about inadequate pain management
    5. Violation of patient privacy

    10 points

    QUESTION 44

    1. A proactive patient safety measure.
    2. Percent of patients who develop a nosocomial infection
    3. Number of patient falls per 1000 patient days
    4. Number of patient abuse situations
    5. Percent of staff compliant with hand hygiene requirements

    2 points

    QUESTION 45

    1. Data source used by a hospital medical staff coordinator to gather information about a physician’s malpractice claims history.
    2. Application for appointment/reappointment completed by physician
    3. Physician profile created by the quality management department
    4. Summary of patient incidents prepared by the risk manager
    5. Governing board report of liability claims involving the hospital

    2 points

    Science