Influence of Quality Management on the Overall Performance

TQM is now recognized as a management strategy adopted to constantly improve all the processes and functions of an organisation. This approach helps to minimise the chances of errors in the production system, ensuring meeting of tough deadlines on-time. This is achieved by adopting suitable techniques by which the available resources can be utilized optimally thereby leading to the maximization of outputs. Adoption of TQM has increased as companies strive to strengthen their competitive edge in the industry and carve out their niche in new markets. TQM ensures minimum wastage during production cycle making the production system lean thereby reducing the need of maintaining huge inventory levels. TQM helps in controlling the performance of all the operations, relating each process with the following one, in such a way that it helps in reducing the time taken to perform each operation. This helps in minimisation of idle time and speeds up the total manufacturing process which results in the production of superior quality products. TQM is achieved with the help of quality control techniques and processes like Kaizen,5S, six sigma and Just in Time(JIT) approaches(to name a few) and quality circles. TQM underlines the philosophy of an organisation-wide integrated approach where each process and function is completed adhering to the standards of quality, outlined by the organisation. TQM follows a proactive approach which helps organisations to identify the expected bottlenecks in a process before their actual occurrence and enables the company to take measures to prevent the actual occurrence of the same. So, TQM has earned a lot of attention over the years because of its positive influence in enhancing the product and service quality of organisations. This is also the reason due to which this has emerged as one of the major areas of research today.
Conceptual framework: This research proposal would intend to understand the importance of Kaizen (Continuous improvement) and JIT (Just in&nbsp.Time) in achieving TQM within an organisation.&nbsp.