Case 3 Organization Information System

CASE 3 ORGANIZATION INFORMATION SYSTEM Lecturer: CASE 3 ORGANIZATION INFORMATION SYSTEM Question Accounts and issues of medication errors continue to be one of the commonest challenges that face the ambition of the medical health sector to providing quality of care to its customers, who are mostly patients seeking cure and treatment. Meanwhile, Virilio (2008) attribute increased frequency of medication errors to mistakes that are recorded at the time of making entries for provider orders. At the same time, Winner (2008) mentioned that mistakes arise in the course of making entries for provider orders when manual processes are used as these manual processes are done in the midst of fatigue and other human condition that do not enhance comprehensiveness of data entry. As manual processing of data is the direct opposite of computerized processing, it can be justified that the CPOE will come with the advantage of eradicating these reports of medication errors arising from mistakes in order entries (Virilio, 2008).
Question 2
The most common source of adverse drug event in Mount Auburn is directly attributable to dissemination of drug knowledge, particularly to physicians. Apart from this, other major sources are identified such as lack of knowledge of drug, lack of information about patient, rule violations, and transcription errors. Clearly, most of these situations are physician based preventable adverse drug event that can be attributed to human inefficiencies and human errors. With the coming of the information system, it is expected that most of the information processing tasks that are often left to physicians to make will be minimized or totally eradicated. Indeed, as the quantum of information for physicians to handle in their brains in terms of patient information, drug information and rules become many, the tendency that they will make mistakes also increases (Winner, 2008). With the information system, retrieval of information will be quicker and easier without the need to memorize a lot of information.
Question 3
The coming of the CPOE came with several benefits and advantages to both Mount Auburn and Emory, which tremendously changed the way in which general quality of service is rendered. Using the ordering process as an example, the need to call out drugs to nurses for them to write and re-confirm by orally calling them out to doctors, which slowed the care process was eradicated. This means that the system brought about efficiency because a lot of services were delivered within very small time frame. As medication errors also became minimized, the quality of care given became enhanced, making it valid to justify the promotion of effectiveness at the organization. Finally, the CPOE brought a lot of enhanced employee engagement, leading to empowerment of physicians as these no longer had to rely on unit clerks in the execution of processes.
Question 4
Implementing a similar system in my organization will follow four major steps, each of which will be made up of specific tasks and processes to ensure that the system is user friendly. These steps follow the project lifecycle, which are initiation, planning, execution, and closure. The initiation and planning steps will pay particular attention to feasibility studies to finding the best forms of systems that best addresses the needs of the organization. The execution and closure steps will also entire much training for the users to ensure that they have maximum control over the system to ensure that mistakes with manual functioning are not repeated with the coming of the system. The top three priorities for the system would be user based training, system monitoring, and periodic maintenance. The impact of the system will be assessed using quantitative data collection from users and beneficiaries, which shall include the use of survey questionnaires.
Winner, L. (2008). Autonomous Technology: Technics-out-of-Control as a Theme in Political Thought. The MIT Press: London.
Virilio, P. (2008). The Vision Machine. In The Virilio Reader, edited by James Der Derian, 224. Wiley-Blackwell: Texas.